Help Center

JobHackAI helps you optimize your resume, LinkedIn profile, and interview prep with AI. Upload your resume, get ATS scores, feedback, and tailored interview questions.

Click "Start Free Trial" or "Create Free Account" on the homepage. Sign up with email/password or Google. Free accounts get 1 lifetime ATS scan.

• 1 ATS resume scan (lifetime)
• View your ATS score and basic feedback

• Unlimited ATS scans
• 3 resume feedback analyses
• Unlimited interview question sets
• Access to all tools (some features locked)

Go to Pricing or click upgrade prompts on locked features. Plans: Essential ($29/mo), Pro ($59/mo), Premium ($99/mo).

3-day trial starts when you sign up. A credit card is required to start the trial, but you won't be charged during the 3-day trial period. After 3 days, your subscription automatically begins unless you cancel. You can cancel anytime during the trial without being charged.

No. One trial per user. We track this to prevent abuse.

You won't be charged during the 3-day trial period. After the trial ends, your subscription automatically begins and you'll be charged monthly on your billing date. If you cancel during the trial, you won't be charged.

Go to Billing Management in your account settings. Click "Cancel Subscription." You keep access until the end of your billing period.

Your account stays active. You can return and renew without starting over. After 24 months of inactivity, we may delete inactive account data.

Contact support at [email protected]. We handle refunds case-by-case.

Go to Billing Management → Payment Methods. Add or update your card. Stripe processes payments securely.

Common reasons: expired card, insufficient funds, bank security block. Update your payment method or contact your bank.

• Resume Feedback (locked)
• Resume Rewriting (locked)
• Cover Letter Generator (locked)
• Interview Questions (locked)
• Mock Interviews (locked)
• LinkedIn Optimizer (locked)

Unlimited means no hard cap, but we may apply rate limits (e.g., 1 request per minute) to prevent abuse.

Upgrade to a plan that includes the feature. Click the lock icon or upgrade prompt to see pricing. View Plans →

PDF, DOCX (Word), and TXT. Maximum file size: 2 MB.

• File too large (over 2 MB): Compress or use a smaller file
• Scanned/image PDF: Upload a text-based PDF or Word document
• Corrupted file: Try re-saving or exporting again
• Unsupported format: Convert to PDF or DOCX

• Text-based PDF: Selectable text (works best)
• Scanned PDF: Image of text (may not work well)

Open in Word/Google Docs and save as DOCX, or use OCR software to create a text-based PDF.

• Extraction failed: File may be corrupted or image-based
• Try: Re-saving as a new PDF/DOCX, checking file size, ensuring text is selectable

Scanned PDFs take longer. Text-based PDFs and DOCX files process faster (usually under 30 seconds).

Yes. Each upload creates a new analysis. History stores your last 90 days of runs.

Stored securely for 90 days, then automatically deleted. You can delete it sooner from History.

Analyzes your LinkedIn profile section-by-section and provides scores, feedback, and optimized rewrites for headlines, summary, experience, and skills.

• Target role (required)
• Headline (required)
• Summary/About (required)
• Experience section (required)
• Skills section (required)
• Recommendations (optional)

Premium only ($99/mo). Other plans show a lock icon. Upgrade to Premium →

Scores are based on ATS optimization, keyword density, and recruiter visibility. Higher scores generally mean better optimization.

Yes. Copy and paste the optimized text into your LinkedIn profile.

Premium: unlimited. Other plans: feature is locked.

It analyzes the sections you provide. It doesn't access your LinkedIn account directly—you paste your content.

Recommendations are optional. You'll still get scores and feedback for other sections.

AI-generated question sets tailored to your target role, industry, and seniority level. Includes technical and behavioral questions.

Trial, Essential, Pro, and Premium. Free accounts: locked.

10 questions per set. Generate unlimited sets (1-minute cooldown between requests).

• Trial: 10 sets/day
• Essential: 10 sets/day
• Pro: 20 sets/day
• Premium: 50 sets/day

Practice interviews where you answer 10 questions and get AI feedback with scores and improvement tips.

Pro and Premium only.

• Pro: 20 sessions per month
• Premium: Unlimited (1/hr, 5/day soft limit)

Scored on:

• Relevance (30 pts)
• Structure & Delivery (25 pts)
• Clarity (20 pts)
• Depth & Insight (15 pts)
• Grammar & Pace (10 pts)

Yes. Generate new question sets or reuse previous ones from your history.

• Interview Questions: Question sets only
• Mock Interviews: Full practice session with AI scoring and feedback

• Account info (email, name)
• Resume uploads and analysis results
• Tool usage history
• Billing info (processed by Stripe)

• Tool runs/history: 90 days, then auto-deleted
• Account data: Retained while active
• Inactive accounts (24+ months): May be deleted

No. We don't sell or share personal information for advertising.

Yes. Delete runs from History, or request full account deletion at [email protected].

Stripe. We don't store full card numbers.

No. Your content isn't used to train our models or OpenAI's models.

Cloudflare infrastructure (US-based). Data is encrypted in transit and at rest.

See our full Privacy Policy or contact [email protected].